Privacy Policy

Last updated: 22nd April 2025

Ocean View Motel Bowen respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy outlines how we collect, use, store, and protect your data when you interact with us, including when you use our website https://www.bowenoceanviewmotel.com.au or make a booking using our payment provider, Square.

1. What Information We Collect

We may collect the following information from you:

  • Name

  • Email address

  • Phone number

  • Payment details (processed securely by Square)

  • Booking details and preferences

  • IP address and browsing activity on our website

2. How We Collect Information

We collect information through:

  • Direct contact (phone, email, forms)

  • Online booking forms and payment systems

  • Website cookies and analytics tools

3. Why We Collect Your Information

We collect your data to:

  • Confirm and manage your booking

  • Communicate with you about your stay

  • Process secure payments through Square

  • Respond to inquiries or customer service requests

  • Improve our website and guest experience

4. Sharing Your Information

Your personal information is not sold or rented. We may share it with:

  • Square (for secure payment processing)

  • IT service providers (e.g., website hosting)

  • Australian government authorities when legally required

5. How We Protect Your Data

We take data protection seriously and implement appropriate security measures:

  • SSL encryption on our website

  • Access control and secure storage of records

  • Square’s PCI-compliant payment gateway ensures card data security

6. Your Rights

You can:

  • Request access to your personal information

  • Ask us to correct or delete your data

  • Withdraw consent to marketing communications

To do so, contact us at:
📞 (+61) 0490 509 130
📧 reception@bowenoceanviewmotel.com.au

7. Cookies and Website Data

Our site uses cookies for analytics and functionality. By using our website, you agree to the use of cookies. You may disable cookies in your browser settings.

8. Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

Contact Us

If you have questions or concerns about your privacy, please get in touch:
Ocean View Motel Bowen
18317 Bruce Hwy, Bowen QLD 4805
📧 reception@bowenoceanviewmotel.com.au
📞 (+61) 0490 509 130